ICT30120

ICT30120 – Certificate III in Information Technology

  • START DATE
    Start anytime
  • COURSE DURATION
    12 month course
  • UNITS
    12 units
  • MODE
    100% online learning
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FREE COURSE GUIDE

Everything you need to launch your IT career and develop your technical problem-solving skills.

THE IDEAL FOUNDATION FOR A CAREER IN ICT

Our ICT30120 Certificate III in Information Technology provides foundational skills for a variety of ICT roles, while offering specialisations to suit your individual career goals. Develop general technical skills in providing IT support services for clients and systems, cyber awareness, networking, programming and web development.

This course will help you build essential industry skills that are transferable across different sectors – including critical thinking, problem solving, presenting and customer service. You will learn how to support a range of technologies, processes, policies and clients.

The ICT30120 Certificate III in Information Technology will prepare you for roles in a range of ICT disciplines including Help Desk Officer, ICT Operations Support, Network Support Officer, ICT Technician and Web Development.

If you want to become an advanced ICT user, or if you want to progress to higher level IT qualifications, this accredited and nationally-recognised course could be what you’re looking for.

INNOVATE THE IT WORLD WITH THE AIICT

FLEXIBLE STUDY, DESIGNED AROUND YOU
Study your way, wherever you are. If you have a working computer with internet connection, you have a classroom.
RECOGNITION OF PRIOR LEARNING
Use your education and experience to fast-track your studies and complete your qualification.
UNLIMITED ACCESS TO LINKEDIN LEARNING
Gain unlimited access to the global leader in online video training, Linkedin Learning.

Career opportunities

Help Desk Support

Help desk support members assist users who experience hardware or software problems, typically resolving issues online or over the phone. They may also be tasked with installing new software or implementing new computer networks when necessary. Those working in a small business setting may additionally be responsible for replacing or repairing peripheral IT equipment, such as modems and printers.

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ICT Technician

Information and Communications Technicians (ICT technicians) support the design, development, installation, operation, testing, and problem solving of hardware and software.

They regard a wide set of sub-occupations that range from network system technicians to telecommunications engineering technicians. Due to the wide penetration of information technologies (IT) across the economy, they work in a wide range of sectors, from IT to manufacturing and telecommunications and number of other service sectors.

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Network Support Officer

A Computer/Network Support Technician’s main responsibility is to provide technical support to the computer and network operations. This includes initially receiving problem calls from users either online or by telephone and troubleshooting the problem until it is resolved. It also involves updating the system log by creating a problem ticket and entering the details of the problem such as the caller name, the application program affected, the root cause of the problem, etc

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TALK TO AN ADVISOR

Call us on 1800 515 110 or request a callback from one of our advisors to ask questions or discuss about your study options.