ICT40120

ICT40120 – Certificate IV in Information Technology (Systems Administration Support)

  • START DATE
    Start anytime
  • COURSE DURATION
    15 month course
  • UNITS
    20 units
  • MODE
    100% online learning
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FREE COURSE GUIDE

Everything you need to launch your IT career and develop your technical problem-solving skills.

SUPPORT BUSINESS GROWTH WITH YOUR TECH SKILLS

Our ICT40120 Certificate IV in Information Technology (Systems Administration Support) provides a solid base of knowledge and highly regarded skills to equip you for a range of ICT roles. With technology at the heart of every modern organisation, broad technical skills that keep hardware, software and networks up and running are more important than ever. And they are in demand.

You will become proficient in supporting clients to resolve ICT problems, gaining skills including critical thinking, project support, systems administration support, maintenance, fault finding and troubleshooting. This course has been enhanced with new units including cyber security requirements and an introduction to programming, which are emerging as critical skills for Information and Communications Technology (ICT) professionals.

You’ll become proficient in supporting information systems and software including Microsoft Windows Desktop Operating Systems, Microsoft Server Operating Systems and Virtualisation Platforms.

If you want to develop in-demand skills in systems administration, technical support and cyber security, suitable for a wide range of roles in IT, this Certificate is the ideal starting point.

INNOVATE THE IT WORLD WITH THE AIICT

FLEXIBLE STUDY, DESIGNED AROUND YOU
Study your way, wherever you are. If you have a working computer with internet connection, you have a classroom.
RECOGNITION OF PRIOR LEARNING
Use your education and experience to fast-track your studies and complete your qualification.
UNLIMITED ACCESS TO LINKEDIN LEARNING
Gain unlimited access to the global leader in online video training, Linkedin Learning.

Career opportunities

Help Desk Support

Help Desk Support members assist users who experience hardware or software problems, typically resolving issues online or over the phone. They may also be tasked with installing new software or implementing new computer networks when necessary. Those working in a small business setting may additionally be responsible for replacing or repairing peripheral IT equipment, such as modems and printers.

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ICT Systems Administrator

ICT systems administrators are responsible for the maintenance and management of a company’s computer systems; ensuring all elements are operating reliably. These include computer networks and any related environments – such as hardware, applications and systems software, and any configurations involved.

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ICT Support Officer

ICT support officers assist with the installation, operation, management, and maintenance of a business’ ICT systems – including computers, software, and communication and network technologies. They perform front-line work in responding to support requests, assisting users with technical issues through desktop software, e-mail, and phone conversations.

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TALK TO AN ADVISOR

Request a callback from one of our advisors to ask questions or discuss about your study options.